Privacy Policy
Effective date: 15/07/2023
1. Introduction
Welcome to HUON PINE GALLERY AND SHOP PTY LIMITED (“we,” “us,” “our,” or the “Company”). We are committed to protecting the privacy of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep it safe. By accessing or using our website www.huonpineshop.com.au, you acknowledge that you have read, understood, and agreed to the practices described in this policy.
2. Information We Collect
2.1. Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and payment details, when you voluntarily provide it to us while placing an order, subscribing to our newsletter, or using our contact form.
2.2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze user behaviour, administer the site, and improve our services.
2.3. Cookies and Similar Technologies: Our website may use cookies and similar technologies to enhance user experience and track usage patterns. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfill orders, send order confirmations, and provide customer support related to your purchase.
3.2. Communication: We may use your email address to send you important updates, newsletters, promotions, or respond to inquiries.
3.3. Analytics: The automatically collected information helps us understand how users interact with our website, allowing us to improve its performance and user experience.
3.4. Legal Compliance: In some cases, we may be required to use or disclose your information to comply with applicable laws, regulations, or legal processes.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymise it.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
6. Third-Party Services
We may use third-party service providers to assist us in operating the website, conducting business, or delivering services to you. These third-party services may have access to your personal information, but they are obligated not to disclose or use it for any other purposes.
7. Your Choices
You have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided in Section 9.
8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HUON PINE GALLERY AND SHOP PTY LIMITED Address: 12 Esplanade Strahan, Tasmania, Australia Email: info@huonpineshop.com.au, Phone: 03 6471 7244